CGI, a leading IT and business consulting services firm, recently organized the Telco Next, an industry roundtable in Bangalore, India, where the quest to address transformational trends in telecommunications and global capability centers (GCCs) was discussed. Leaders from the telco space, technology experts, and system integrators attended this meeting for ideas on how to “ride” the rapidly changing digital wave and drive innovation within the sector.
The roundtable underlined that for better speed of digital transformation, there is a strong need for collaborative integration between telecommunications providers, system integrators, hyperscalers, and the enabling technology community. The discussion centered around the role of system integrators in reducing time-to-market by leveraging domain, function, and vertical expertise. The event highlighted a shift from the traditional supplier equation to an outcome-based partnership based on long-term value creation.
Key themes included trends in communications, new digital services, and the increasing importance of GCCs as focal points for innovation. GCCs are playing a vital role in revolutionizing operational strategies and geographic footprint and were highlighted as having the ability to help telcos transform themselves into techno-driven companies. Underlined here were the capabilities that CGI possessed for the support and establishment of GCCs in India and how this became an asset to any enterprise hoping to scale or merely set up a new center.
The event presented thought-provoking discussions on how GCCs can harness innovation to tackle industry challenges. With digital platforms on the rise, there is a need for telcos to position themselves as key players in the ecosystem. Telco Next served as a level playing field for stakeholders to share insights on how to foster a culture of innovation and collaboration, eventually building a robust framework for digital growth.
Conclusion
Telco Next emphasized the need for strategic partnerships and innovation amid industry complexity in the telecommunications business. The very efforts at convening industry leaders by CGI highlight commitment toward enabling clients and partners to navigate challenges and embrace opportunities in a hyper-agile world. This event further reiterates and underlines the proposition that GCCs are drivers of innovation and points out a future transformative potential in which collaborative ecosystems can shape the world of telecommunications.
Source: PRNewswire