One of the large logistics players—Delhivery, an integrated logistics service provider—has just undergone compliance and alignment of policy frameworks according to existing requirements and best practices. This company does not manufacture anything structurally but seeks efficient logistics and environmental sustainability by maintaining good employee welfare and business ethics.
The standalone reporting for Delhivery covers the entity and its subsidiaries. Although provisions relating to CSR under Section 135 of the Companies Act, 2013, apply to it, the company has spent no money over the past few fiscal years because it did not have any profit after tax in those years. Delhivery has, however, provided for $12,842,738 for the same in FY24, thereby reaffirming its commitment toward its social responsibilities.
The company’s environment and safety protocols form an intrinsic part of its operations. Delhivery maintains strict waste disposal norms; it engages with vendors who have to abide by the environmental guidelines. Further, it has been awarded ISO 45001:2018 for occupational health and safety management policy. This certificate confirms that Delhivery takes all necessary measures to provide a safe and healthy work environment to the employees.
Sustainability at Delhivery is extended to the supply network, governed by a principled sustainability assessment framework and a standard supplier code of conduct, thus ensuring that all vendors align and work per prescribed environmental and ethical parameters. Further, Delhivery is in process of the registration under EPR, thereby targeting to get registered as a brand owner by Q3 FY24.
The company has also implemented a robust whistleblower policy about business ethics and integrity. Employees are at liberty to point out acts of non-compliance or unethical practices, hence providing for increased transparency and accountability at the place of work. On employee welfare, Delhivery strengthens this support through its dedicated HR Helpline and QR code system. Through this system, employees can receive assistance on issues such as sexual harassment or violation of human rights; it has zero tolerance toward these issues.
Equal employment opportunity is enshrined as part of Delhivery’s policy on a diverse and inclusive workplace. The policy hence institutionalizes respect for all persons, thereby promoting a culture of fairness, which in turn contributes to better satisfaction and retention of employees.
ConclusionRecent policy updates and compliance-related changes at Delhivery substantiate the fact that the group is getting serious about regulatory compliance and ethical business conduct. Delhivery attempts to redefine its credentials as a responsible corporate entity in the logistics space through investments, strict adherence to environmental and safety standards, and welfare programs for employees. These company initiatives are at par with the requirements of the law and further resonate with sustainable and ethical operations.
Source: BRSR
Credit: Delhivery